Kixie pricing and review

Reachkit makes a cold email tool, not a dialer, and wrote this page. Kixie’s plans and terms were checked on November 4, 2026 against its own pages; Kixie publishes no prices, so every plan price below comes from a named third party.

Kixie pricing comes by quote: the pricing page shows three plans and a 7-day trial but no dollar amounts, and Kixie says per-seat prices “are quoted per team”. The plans as listed on November 4, 2026:

What third parties report. In July 2026, Aloware, a competing dialer, wrote that Kixie’s sales team quoted about $95 a user a month for Professional, $145 for Single-Line and $185 for Multi-Line, or $215 with voice detection. It puts ConnectionBoost and Conversation Intelligence at about $50 a user each and DNC checks at about $20. Older guides list cheaper plans under names Kixie no longer uses, so treat any figure as a starting point.

Usage and terms. Every plan lists “Unlimited Minutes (US/Canada)”; Kixie’s help center says included minutes only cover calls costing $0.02 a minute or less, and describes a $50 reserve charged when you first add a card. International calls follow a rate table. Payment terms depend on team size, and the terms make payments nonrefundable.

What a typical setup costs: on Aloware’s figures, one SDR on Multi-Line with voice detection pays about $215 a month ($2,580 a year). Five reps on Multi-Line come to about $925 a month, or about $1,525 with ConnectionBoost, Conversation Intelligence and DNC. Texts and international minutes are extra.

Kixie adds a phone line, a power dialer and texting to the CRM a sales team already works in. Its Chrome extension, Kixie PowerCall, puts call and text buttons on CRM records, and activity syncs both ways. Integrations include HubSpot, Salesforce, Pipedrive, Zoho, Close and HighLevel.

Reps work through a call list Kixie calls a PowerList. The single-line dialer rings one number after another; the multi-line dialer rings up to 4 at once, and AI Human Voice Detection connects the rep only when a person picks up. Kixie’s pricing and product pages say 4 lines; its help center and Forbes Advisor’s 2024 review still say 10.

ConnectionBoost shows prospects a local number and watches your caller ID for “Spam Risk” labels. The DNC add-on checks numbers against the National Do Not Call Registry and your own suppression list.

Behind the dialer sits a business phone system: IVR menus, queues, routing, recording, live coaching and team texting. Conversation Intelligence writes AI call summaries into the CRM, and Kai, added in October 2025, answers questions about your call data. There’s an API with webhooks but no official MCP server, the connector that would let Claude place a Kixie call for you; Kixie’s own guide suggests Zapier, Make or the API.

Strengths

• Parallel dialing and local presence in one tool. Up to 4 lines with live-person detection, plus local numbers and spam-label monitoring (power dialer). A G2 reviewer says the two together increase “connections and conversations A LOT”.
• Built into the CRM. Two-way sync and the Chrome extension come with every plan, so reps dial from the record they’re reading.
• Calling minutes included. US and Canada minutes come with every plan (pricing), for calls costing up to $0.02 a minute per the help center.

Drawbacks

• No public prices. Kixie’s own roundup of power dialers says “The tradeoff is pricing transparency”.
• Paid add-ons for key features. Local presence, call intelligence, DNC checks and voice detection all cost extra.
• No refunds. Payments are nonrefundable, with no credits for unused minutes, and Kixie may pre-authorize up to about a month of service when you register.
• Cancelling takes a call. The terms say cancellation is handled only by phone, weekdays 8:30 a.m. to 5 p.m. Pacific. Deleting the extension doesn’t cancel, and cancelling releases your phone numbers.

Kixie PowerCall & SMS holds 4.8 out of 5 on G2 from about 866 reviews and 4.6 on Capterra from 295, as listed in November 2026. Capterra reviewers give customer service 4.7. Trustpilot tells a different story: 2.9 from 105 reviews on November 4, 2026, with 53% five-star and 41% one-star, and a note that Kixie hasn’t replied to negative reviews.

Praise centers on pick-up rates and CRM fit. A Capterra reviewer wrote “Local Presence is great and definitely increases pick up rates”, and a G2 reviewer called setup straightforward.

Trustpilot’s summary names unhappiness with customer service, long waits for technical support and trouble porting numbers or cancelling. One October 2026 review reads “Support is non-existent (>3 weeks for replies)”. On Reddit, a user who liked the trial added: “I can’t pay month to month like anyone else.”

Kixie fits an outbound sales team that spends its day on the phone inside HubSpot, Salesforce, Pipedrive or a similar CRM, and wants to dial several numbers at once, show a local caller ID and have every call logged to the right record.

Look elsewhere if you need a published price before talking to sales, if you’re a solo founder making a few calls a week, or if you want an AI agent that places calls on its own; Kixie doesn’t list one. Kixie sends no email, so a call-and-email routine needs a separate sender. If you pick Kixie, I’d get the quote in writing with each add-on, the billing cycle and the cancellation terms spelled out.

• Dialpad: a cloud phone system whose Sell plans run $39 to $79 a user a month on annual billing, with local presence from Sell Advanced. Prices are public. See the Dialpad profile.
• Close: a CRM where every plan can call and text; its power dialer starts on Growth at $99 a user billed yearly, and Scale adds a predictive dialer. See the Close profile.
• Reply.io: calls, texts, LinkedIn steps and email in one sequence on Multichannel, $99 a user a month or $89 billed yearly. See the Reply.io profile.
• Apollo: a B2B contact database with a dialer and email sequences on the same login, from a free plan. See the Apollo profile.
• Reachkit (our product): the email half of a call-and-email routine. It finds verified leads, emails them from Google or Microsoft mailboxes on domains Reachkit buys, sets up and warms, and pushes positive replies to HubSpot, Zoho or GoHighLevel, CRMs Kixie also syncs with. It doesn’t call or text and has no direct Kixie connection. See pricing.