Dialpad alternatives

I run Reachkit, which makes cold email software, not phone systems or dialers, so it isn’t one of the eight below. Every price on this page was checked in November 2026 against each vendor’s own pages, unless I name a third party as the source.

Dialpad sells four products from one account: business lines (Connect), sales calling (Sell), a contact center (Support) and AI agents (Resolve). People look elsewhere when taxes and Dialpad’s per-user cost recovery fee land on the invoice, when support is slow to answer, or when the plan they need goes through sales. Which alternative fits depends on the part of Dialpad you actually used:

• Cheaper shared lines for a small team: Quo.
• Numbers in many countries on a small budget: CallHippo.
• Single seats with the US fee stated upfront: CloudTalk.
• 250+ integrations and no recovery fee: Aircall.
• Sales and support calling, with texting in every plan: JustCall.
• Teams with customers in several countries: Ringover.
• Reps who power dial all day, month to month: PhoneBurner.
• HubSpot teams that call and text: Aloware.

Not sure you’re leaving? The Dialpad profile lists every plan and fee.

Quo, called OpenPhone until September 2025, is a business phone app for small teams: calls and texts in the US and Canada, shared numbers several people can answer, and an AI agent called Sona that picks up calls. It fits a team that used Dialpad Connect as its office line and wants a lower bill without talking to sales.

Price (November 2026): Starter is $15 per user a month billed yearly or $19 monthly, Business $23 or $33, and Scale $35 or $47, all bought self-serve. Texting US numbers needs carrier registration: $19.50 once, then $1.50 to $3 a month. The 7-day trial asks for a card and can’t text US numbers.

Strengths:

• CRM integrations (HubSpot, Salesforce, Zoho CRM, Pipedrive and more) come with Business at $23 a user. Dialpad Connect starts its CRM integrations on Pro at $25.
• Every plan includes the API, official connectors for Claude and ChatGPT, and Sona’s first 10 calls a month.

Drawbacks: Quo’s Fair Use Policy bans cold calling and messaging and any auto-dialer, so it can’t stand in for Dialpad Sell. Starter gets email support only; live chat starts on Business and phone support on Scale.

Versus Dialpad: Dialpad spans office lines, sales dialing and a contact center. Quo sticks to shared lines and a team inbox, and its own blog says it isn’t designed for high-volume outbound sales teams. See the Quo profile.

CallHippo is a cloud phone system run from Ahmedabad, India, with local, toll-free and mobile numbers in 150+ countries, IVR and routing, texting, separately priced call-center plans, a parallel dialer and AI voice agents. It fits a small business that mostly needs lines, including numbers in other countries, and wants to keep the seat price low.

Price (November 2026): Starter is $18 per user a month billed yearly ($25 month to month, per its help center) with 1,000 US and Canada minutes and 100 texts. Professional, $30 billed yearly, adds unlimited US and Canada minutes, call recording and HubSpot, Salesforce, Pipedrive and Zoho. A Basic plan costs $0 for the first six months with no minutes included: you pay for numbers and any calls, then move to Starter. The trial runs 10 days with no card.

Strengths:

• Each user gets one standard number free, and unused calling credits roll over while the account stays active.
• 4.5 on G2 from about 390 reviews and 4.4 on Capterra from about 690, as of October 2026.

Drawbacks: auto-renewal can’t be switched off, fees are non-refundable, and leaving a yearly plan early still owes the full commitment. Trustpilot shows 2.8 from 690 reviews, with slow support and billing disputes among the main complaints.

Versus Dialpad: like Dialpad, CallHippo keeps office lines and outbound calling apart. Its office plans ban auto and predictive dialing under its fair-use rules, so call volume belongs on the separate Parallel Dialer, listed from $35 a user behind a “Contact Us” button. See the CallHippo profile.

CloudTalk is call-center software from Bratislava, Slovakia, for sales and support teams: local numbers in 160+ countries, IVR and routing, power and parallel dialers, CRM call logging and AI voice agents. It fits a team that wants Dialpad’s mix of office lines and outbound dialing but needs the full monthly cost before signing.

Price (November 2026): Starter is $25 per user a month billed yearly or $34 monthly, Essential $29 or $39, and Expert $49 or $69 with a 3-licence minimum. Starter and Essential sell single seats. At yearly-billing prices, the Power Dialer is a $15 add-on per user (included in Expert), and the Parallel Dialer, which rings up to 10 numbers at once, is $39. US-billed customers pay an 11% Compliance and Administrative Cost Recovery Fee on the software part, plus taxes. The trial runs 14 days with no card.

Strengths:

• The fee is a stated percentage you can add up before you buy. Dialpad’s pricing page shows no amount for its own.
• Unlimited US and Canada calling on every plan, under a fair-use cap of 10,000 minutes per user a month.

Drawbacks: yearly billing is a 12-month commitment that renews unless you give 30 days’ notice, and CloudTalk’s terms say it sends no reminder before charging again. G2 reviewers most often complain about call and connection issues.

Versus Dialpad: a similar scope, with the dialers sold as add-ons rather than as a separate sales product. See the CloudTalk profile.

Aircall is a cloud phone system for sales and support teams, founded in Paris in 2014 and used by 24,000+ businesses by its own count. It fits a team of three or more that mainly used Dialpad to log calls into a CRM or helpdesk.

Price (November 2026): Essentials is $30 per license a month and Professional $50, both billed yearly, and every plan needs at least 3 licenses, so the floor is $90 a month. Third-party guides list monthly billing at $40 and $70. Essentials includes unlimited calls within the US and Canada; Professional adds the Power Dialer, voicemail drop, AI call summaries and coaching. Aircall states there are “no administrative recovery fees”. The 7-day trial includes 100 minutes and expires on its own instead of converting to paid.

Strengths:

• 250+ integrations, and Aircall says Software Advice named it “Best for Integrations” in its 2026 call center software report.
• AI Voice Agents can be bought without the phone system, from a $99 monthly minimum and $0.29 a minute pay as you go.

Drawbacks: contracts renew unless you give notice 30 days ahead, and committed licenses on yearly plans can’t be cut mid-term. Trustpilot shows 3.0 from 1,100 reviews, 29% of them one-star, with charges after cancelling and support that’s hard to reach among the complaints.

Versus Dialpad: Aircall prices its AI agents per minute on the public page, where Dialpad sells Resolve credits through sales, and it has published its own guide to moving from Dialpad. See the Aircall profile.

JustCall, made by SaaS Labs, is a phone and texting platform for sales and support teams: numbers in 70+ countries, SMS and WhatsApp, IVR, a sales dialer and an AI Voice Agent. It fits a team that used Dialpad Sell and texts prospects about as often as it calls them.

Price (November 2026): Team is $29 per user a month billed yearly or $39 monthly, Pro $49 or $69, and Pro Plus $89 or $109, with a 2-user minimum on every plan; monthly figures are from its help center. Pro adds the power dialer and bulk texting. The predictive dialer is on SalesPro, which is quote-based; JustCall’s own cost guide puts it at $249 a user monthly. The AI Voice Agent costs $0.99 a minute on top. The 14-day trial needs no card and includes SalesPro features.

Strengths:

• A certified HubSpot app and a Salesforce AppExchange app, plus Pipedrive, Zoho and Close, and an official MCP server.
• Unlimited AI transcription minutes on Team, Pro and Pro Plus.

Drawbacks: JustCall’s pages disagree on calling limits. Its Fair Usage Policy says US and Canada minutes are unlimited, while a pop-up on the pricing page says 1,000 outbound minutes per user on Team, Pro and Pro Plus. Plans renew unless you give 30 days’ notice, payments are non-refundable, and billing complaints recur on Trustpilot and Capterra.

Versus Dialpad: JustCall sells its power dialer in a self-serve tier with a texting allowance in each plan. Dialpad Sell leads with AI coaching and puts local presence and voicemail drop on Advanced, through sales. See the JustCall profile.

Ringover is a French cloud phone system for sales, support and recruiting teams, with numbers in 65 countries on its Business plan, a power dialer and 100+ CRM, helpdesk and ATS integrations. It fits a team with customers in several countries that wants international calls inside the seat price.

Price (November 2026): Ringover’s US pricing page lists Talk at $19, Business at $49 and Unified at $69 per user a month, each with a 12-month commitment and a 3-user minimum; another Ringover page calls those yearly prices, with $29, $69 and $89 monthly. Its sign-up page showed “starting from” $15 and $47 the same day, so confirm the figure in your quote. Ringover publishes its US fees: a $2.97 cost recovery fee and a $0.97 E911 fee per user a month. Parallel dialing is a $49 add-on in the US, UK and Spain, and its add-ons page lists local presence at $5 a user on Business and Unified.

Strengths:

• Business lists unlimited calls to 90 destinations, with footnotes that narrow it by number location.
• 4.6 on G2 from nearly 500 reviews and 4.7 on Capterra from about 890, as of October 2026, plus a read-only MCP server.

Drawbacks: leaving early costs the remaining months of the contract, seats can’t be reduced during the term, and prices can rise by up to 6% a year at renewal. A few users report unreliable calls or a flaky mobile app.

Versus Dialpad: Ringover puts dollar amounts on its US fees, which Dialpad’s pricing page doesn’t, but Ringover’s pricing page shows every priced plan on a 12-month commitment. See the Ringover profile.

PhoneBurner is a single-line power dialer with a built-in CRM, around since 2008, for outbound teams calling the US and Canada. After each call, one click logs the outcome, drops a voicemail or sends an email and starts the next dial. It fits a rep or small team that used Dialpad Sell to work call lists and wants a tool built for nothing else.

Price (November 2026): Standard is $165 per user a month, or $140 on an annual contract; Professional is $195 or $165, and Premium $215 or $183. Every plan includes unlimited dialing with no per-minute fees, under reasonable-use terms, and the team admin account is free. Texting needs Premium, carrier approval and a one-time $50 application fee. ARMOR, which monitors PhoneBurner numbers for spam labels and gets false flags removed, is $5 a number a month per its help center. The free trial comes with calling minutes and no card.

Strengths:

• Month to month by default, with no contract or setup fee, and you can cancel in the app.
• 4.7 on G2 from about 290 reviews and 4.8 on Capterra from 176, as of October 2026.

Drawbacks: the cheapest seat costs more than three times Dialpad Sell Essentials ($140 against $39, both billed yearly), and texting, inbound routing and AI call notes are Premium-only. It dials one line at a time, and only to US and Canadian numbers.

Versus Dialpad: PhoneBurner is a dialer first, with inbound routing only on Premium and no contact-center plan, where Dialpad starts from the office phone system. See the PhoneBurner profile.

Aloware is a Los Angeles-based phone system and contact center for sales teams that work in a CRM, with calling, texting, a power dialer, AI voice and text agents, and compliance tools. It fits a team that runs on HubSpot and used Dialpad mostly for calls and texts logged there.

Price (November 2026): iPro is $30, uPro $60 and xPro $85 per user a month on a discounted cycle, or $40, $70 and $100 month to month. Aloware’s pricing page calls that discount annual and other Aloware pages call it quarterly, so confirm the term. iPro needs 10 users and the other two 5, and the Power Dialer starts on uPro. Smaller teams can take a startup package at $199 a month for up to 3 users, with 500 minutes and 500 texts. Local presence is a $300 monthly add-on. The trial runs 7 days with no card.

Strengths:

• HubSpot workflow triggers (not on iPro) and texting from inside HubSpot, as a HubSpot certified app.
• Unlimited one-to-one US and Canada calls and texts on every per-user plan, a published rate card for usage, and a first-party MCP server.

Drawbacks: seat minimums mean a small team pays for empty seats or takes the capped startup package. Licenses renew automatically and aren’t refundable, and G2’s most-mentioned cons are call issues and slow performance.

Versus Dialpad: Dialpad starts from a company phone system and adds sales tools. Aloware starts from the CRM record and builds calling and texting around it, with per-minute and per-text rates for automated use listed by plan. See the Aloware profile.

Start from the Dialpad product you pay for, then price one full month on the alternative, fees included.

• Connect as the office line: Quo for teams in the US and Canada; CallHippo or Ringover if you need numbers abroad.
• Connect Pro for CRM logging: Quo Business or Aircall, after checking that your CRM is on their list.
• Sell for prospecting calls: JustCall Pro or CloudTalk with the Power Dialer for a mixed team, PhoneBurner if reps dial all day. Not Quo, whose policy bans cold calling.
• Texting tied to HubSpot: Aloware.
• Resolve for AI agents: Aircall sells its voice agents without the phone system, and our Vapi alternatives page compares the voice agent platforms.

Before you move, ask for a written quote with every fee and the renewal terms, and port your numbers only once a trial has shown call quality holds up. Dialpad may still be the right home if you want office lines, sales coaching and a contact center from one vendor.

Dialpad earns its place when you use several parts of it: AI transcripts and recaps on every Connect plan, coaching in Sell, and a contact center from the same vendor. If you only use one of those, you’re paying for breadth you don’t need, and the fees and support complaints weigh more. For an office line I’d start with Quo, or CloudTalk if you want a fee you can work out before signing. For a team that cold calls, I’d trial JustCall and PhoneBurner side by side on the same list for a week. And if those calls go to people who’ve never heard of you, think about opening with an email first, the job I built Reachkit to do, then calling the ones who answer. More in the Dialpad, Aircall and CloudTalk profiles.