PhoneBurner pricing and review

Reachkit sells cold email software and no dialer, and this page is ours. PhoneBurner’s prices, limits and terms below were checked on November 4, 2026 against phoneburner.com and its help center.

PhoneBurner pricing runs from $165 to $215 per user a month paid month to month, or $140 to $183 a month on an annual contract. The pricing page shows both on each plan, in USD, as of November 4, 2026.

So $165 buys either Standard month to month or Professional on a yearly contract. The annual plan saves about 15%, a team admin seat is free, and there’s no setup fee or required contract.

Extras. The help center lists ARMOR, PhoneBurner’s spam-flag monitoring, at $5 a month per number bought from PhoneBurner, and puts the average at about four numbers per seat. Premium includes 1,000 outbound texts a month, then $15 per 1,000; texting needs carrier registration and a one-time $50 fee. Phone numbers and Connect Scores tiers have no public price.

Usage. The FAQ promises unlimited dialing on every plan, to US and Canadian numbers only. The acceptable use policy lets PhoneBurner add $0.01 a call on calls it deems excessive, such as unanswered or very short ones, with no threshold stated.

What a typical setup costs: one rep on Standard pays $165 a month, or $1,680 a year on contract. Five reps on Professional, billed annually, pay $825 a month, or $925 with ARMOR on 20 numbers, before the numbers themselves.

Each plan rose $16 a month in March 2025, so guides quoting $149, $179 and $199 are out of date.

PhoneBurner works through a call list one contact at a time. Because it never rings several numbers at once, PhoneBurner says no answered call gets dropped, and it puts the pace at up to 80 dials an hour. After each call, one click logs the outcome and can leave a recorded voicemail, send a follow-up email, update the CRM and dial the next contact. It runs in a browser with any phone or headset.

Contacts live in PhoneBurner’s own CRM or sync from Salesforce, HubSpot, Zoho CRM, Close, GoHighLevel and others. Other tools connect through Zapier, webhooks or the REST API, which is listed from Professional up. There’s no official MCP server, so Claude or ChatGPT can only reach your PhoneBurner contacts through third-party connectors such as Zapier’s or Pipedream’s, or the API.

Much of the product is about getting calls answered. Local Presence shows a number matching the contact’s area code after an identity check. ARMOR watches your numbers for spam labels, and PhoneBurner’s team asks carriers to remove false ones. Connect Scores rate how likely each number is to pick up, so a session can skip the weak ones. Calls stop after 9 p.m. local time, and lists can be scrubbed against the national Do Not Call registry through DNC.com, though the terms say PhoneBurner doesn’t track consent for you.

Strengths

• Prices you can see. Three public plans, month to month by default, no setup fee (pricing, FAQ), and you cancel in the app (help center).
• The rep is on every answered call, with no dropped calls. A G2 reviewer says it “makes the process of cold calling a lot faster”.
• Answer-rate tools. ARMOR, Connect Scores and a Tier 1 carrier. PhoneBurner says its numbers with ARMOR average 15% higher answer rates than those without (ARMOR).
• A CRM on every plan, plus native sync for teams that already have one.

Drawbacks

• Premium holds the extras. Texting, inbound routing, an included number and AI transcription need Premium ($183 to $215 a user), and the API starts on Professional.
• One line, two countries. No plan lists multi-line dialing and the FAQ says it won’t ring more than one person at a time, though one answer on its auto-dialer page says reps can dial several lines. Calls go only to US and Canadian numbers. A design choice, but a dealbreaker for some teams.
• Unpriced extras. Phone numbers, Connect Scores tiers and DNC.com scrubbing have no price on PhoneBurner’s pages.
• No refunds. The terms make fees nonrefundable unless PhoneBurner decides otherwise, annual fees included, and the help center says cancelling mid-cycle isn’t prorated. Payment is by credit card only.

PhoneBurner holds 4.7 out of 5 on G2 from about 290 reviews, with 9.6 out of 10 for quality of support, and 4.8 on Capterra from 176 reviews, as listed in November 2026. Trustpilot shows 2.7 on November 4, 2026, from just seven reviews, too few to read as a verdict.

Much of the praise is about pace without losing the conversation. One Capterra reviewer wrote in 2019: “you can get through up to 60 calls in a hour but are still able to talk to people live”.

The common complaint is price for one person or a small team. A Trustpilot reviewer wrote “For $60-$70/mo it’s great, $150 is too much”; another, “While it is not cheap, it is highly effective”. Some GetApp, Software Advice and Capterra reviewers mention occasional glitches and CRM sync gaps.

PhoneBurner fits reps and small sales teams whose day is live phone calls to US and Canadian numbers, and who want the dialer and a CRM in one login at a price they can read before signing up.

Look elsewhere if you need to ring several numbers at once, call outside North America, or text prospects without paying for Premium. Its emails are follow-ups around calls, so it isn’t built for cold email at volume. If you pick PhoneBurner, I’d decide upfront whether you’ll text or take inbound calls, since either one means paying for Premium.

• Kixie: rings up to 4 lines at once from your CRM, priced by quote. See the Kixie profile.
• Mojo Dialer: triple-line dialing at $139 a month per license plus $10 per user. See the Mojo Dialer profile.
• JustCall: a phone system with a power dialer from Pro ($49 a user billed yearly), two users minimum. See the JustCall profile.
• Close: a CRM that calls and texts on every plan, with a power dialer from Growth ($99 a user billed yearly). See the Close profile.
• Reachkit (our product): cold email for the prospects your reps can’t reach by phone. Describe the campaign in a sentence and Reachkit drafts it, finds verified leads and sends from Google or Microsoft mailboxes it sets up and warms for you, on domains it registers. It doesn’t dial or connect to PhoneBurner, but positive replies can land in HubSpot, Zoho or GoHighLevel, which PhoneBurner also syncs with. See what each plan includes.