JustCall pricing and review

Reachkit, which wrote this page, sells cold email software and no phone service. Every JustCall price below was checked on November 9, 2026 against justcall.io and JustCall’s help center.

JustCall pricing starts at $29 a user a month on yearly billing, and every plan needs at least two paid users, so the smallest bill is $58 a month. The pricing page shows yearly prices by default; the monthly column is from JustCall’s help center. USD per user per month.

SalesPro, the predictive-dialer plan, is quote-only on the pricing page; JustCall’s own cost guide puts it at $249 a user a month, or $229 billed yearly. One JustCall cost page lists Team at $29 billed monthly, against $39 in the help center.

Included and limited. Two numbers per account are free if each costs $6 a month or less. On US and Canada routes, Team includes 500 SMS segments per user a month and Pro, Pro Plus and SalesPro 1,000, not counting bulk or automated texts. On minutes, JustCall’s Fair Usage Policy says US and Canada calling is unlimited, while a pop-up on the pricing page shows 1,000 outbound minutes per user on Team, Pro and Pro Plus. Usage past the allowance comes out of prepaid credits at JustCall’s standard per-country rates.

Add-ons. AI Review Assist is $9 a user, charged on every license. The AI Voice Agent is $0.99 a minute, or $99 for 100 minutes and $249 for 300 a month. Texting US numbers needs carrier registration: $46 and $15 once, then $10 a month per campaign. Taxes are extra.

Before taxes, extra numbers, credits and registration; SalesPro at the cost guide’s figure.

JustCall is a cloud phone system made by SaaS Labs in San Francisco. You buy or port numbers in 70+ countries, then call and text from a browser, desktop or phone, with IVR, routing, recording and a WhatsApp inbox.

The Sales Dialer is a separate app with its own number. Pro’s power dialer works through a CRM list or CSV file. SalesPro adds predictive dialing on up to 10 lines and Number Health, which grades each number Healthy, Learning, At Risk or Mitigating Risk so reps see which ones risk a spam label.

Every plan transcribes calls; Pro Plus adds call scoring, live agent assist and a meeting notetaker. The AI Voice Agent answers or places calls on its own in 14 languages.

JustCall lists 70+ native integrations, including HubSpot, Salesforce and Pipedrive, plus Outreach, Salesloft and Apollo, which sync calls with their sequences. There’s a REST API with webhooks and an official MCP server for assistants such as Claude.

Strengths

• Prices in public, trial with no card. Three plans are priced on the pricing page, and the 14-day trial opens SalesPro features.
• Made for call volume. Power and predictive dialing, Number Health and local-presence bundles.
• Deep CRM links. A certified HubSpot app, a Salesforce AppExchange app and two-way Pipedrive sync (integrations).
• Room to build. API limits by plan from 1,800 requests an hour, plus webhooks and an n8n node (developer docs).

Drawbacks

• No single-seat plan. Two licenses minimum, and owners and admins each count as a paid seat (help center).
• “Unlimited” has conditions. JustCall’s pages give different minute allowances, and toll-free inbound calls and forwarding to outside numbers are billed from credits.
• Strict renewal terms. Plans renew automatically unless self-serve customers give notice 30 days before the period ends, and fees and unused credits aren’t refunded (terms).

JustCall rates 4.3 out of 5 on G2 from nearly 2,400 reviews and 4.1 on Capterra from about 225, per their search listings in November 2026. Trustpilot showed 3.8 from 746 reviews on November 9, 2026, and notes JustCall hasn’t invited reviews recently, so the mix may not be representative.

Praise centers on ease of use and CRM links. The repeated complaints are about billing: renewals charged on inactive accounts, refused refunds, and a G2 review titled “‘Unlimited’ Doesn’t Mean Unlimited (And Sales Won’t Tell You That)”. On support, an October 2026 Trustpilot review says JustCall “switched to an AI support system that makes it very annoying to talk to a person quickly”, while many five-star reviews thank a named rep for a quick fix.

JustCall fits a sales or support team of two or more that works the phone all day and logs every call to HubSpot, Salesforce or Pipedrive, especially SDRs who want power or predictive dialing.

Look elsewhere if you work alone, since you’ll pay for two seats. JustCall doesn’t send cold email, and Instantly and lemlist aren’t on its integrations list. If you pick JustCall, I’d get the minute allowance for your region in writing and note the renewal notice date before signing a yearly plan.

• Dialpad: a cloud phone system with AI recaps, from $15 a user billed yearly; its Sell plans ($39 to $79) add a power dialer. See the Dialpad profile.
• Quo (formerly OpenPhone): shared numbers for small teams from $15 a user billed yearly, but its rules ban cold calling and auto-dialers. See the Quo profile.
• Close: a sales CRM with calling and SMS on every plan and a power dialer from Growth, $99 a user billed yearly. See the Close profile.
• Reachkit (our product): for the email half of a call-and-email routine. It registers separate sending domains, sets up and warms Google or Microsoft mailboxes on them, finds verified leads, and pushes positive replies to HubSpot, which JustCall also connects to. It makes no calls or texts and has no JustCall integration. See Reachkit pricing.