folk CRM pricing and review

Reachkit, the company behind this site, sells a cold email tool that competes with folk’s campaign features. Every folk price here was checked in October 2026 on folk’s pricing page and help center.

folk CRM pricing starts at $24 per member a month on Standard with yearly billing, or $30 month to month. Figures are from folk.app/pricing in USD before tax, October 2026. Contacts are unlimited on every plan.

Pooled credits. Email finding (500 a month on Standard, 1,000 on Premium) is shared by the whole workspace. An email costs 1 credit and a phone number 4. A Premium sequence needs message credits for every step before it starts: three steps to 200 contacts means 600.

The fine print. folk takes credit cards only, renews automatically and its terms make fees non-refundable. Its pages disagree twice: the pricing page lists unlimited members while the hard limits page caps a workspace at 100, and the pricing page gives Enterprise a floor price while the help center says it’s quoted.

Older prices. A price tracker recorded monthly prices of $25 and $50 in late 2025. Pages quoting $20 and $40, including folk’s own review article, show old yearly rates.

What a typical setup costs: three members on Standard pay $864 a year, or $90 a month billed monthly. Premium, needed for sequences and deals, raises that to $1,728 a year or $180 a month.

folk stores people and companies in groups, viewed as a table or a kanban pipeline with your own fields. Deals and custom objects need Premium.

The folkX Chrome extension saves profiles from LinkedIn and Sales Navigator. Gmail and Outlook sync pulls in email and calendar history, and WhatsApp sync adds 12 months of direct chats. Email finding runs a waterfall across six data providers, Apollo.io and People Data Labs among them; folk says it works around 50 to 60% of the time.

You send from one of two sender types. A Gmail sender allows 125 emails a day from a personal address or 500 from Google Workspace, with no sequences and no open or bounce tracking. A custom domain sender routes mail through SendGrid, folk’s email provider, and unlocks Premium sequences of up to 10 steps that stop on a reply by default. Replies land in your own mailbox and show on the contact if that address is synced.

AI assistants handle follow-ups, recaps and research. A hosted MCP server (a protocol that lets assistants like Claude read and change data in other apps) arrived in July 2026; none of its tools sends email.

Strengths

• Quick to pick up. G2’s review summary says users “consistently praise the product for its ease of use and intuitive interface”, and Capterra rates ease of use 4.6 out of 5.
• Contacts from where you already talk. LinkedIn capture and Gmail, Outlook or WhatsApp sync are on Standard (one synced account per member).
• Enrichment billed on success. Credits come back when no email is found.
• Open to AI tools. The MCP server is listed on every plan, even though the REST API needs Premium.

Drawbacks

• Key features on Premium. Deals, sequences, dashboards and the API need the $48 to $60 plan; Lightfield, a competing CRM, counts the deal and API gates among folk’s hidden costs.
• Small credit pools. 500 email finds a month cover a whole Standard workspace.
• Light email reporting. Only custom-domain campaigns track opens and clicks; Gmail-sender campaigns track no opens, clicks or bounces.
• Not a cold email sender. It has no built-in warmup, and its deliverability guide and terms point to low-volume, opt-in sending.

As of October 2026, folk holds 4.5 out of 5 on G2 from about 320 to 340 reviews, 4.5 on Capterra from 46, and 4.0 on Trustpilot from 22. G2 and Capterra blocked direct checks, so their figures come from search results.

Praise centers on ease of use and enrichment; even a two-star July 2026 Trustpilot review called folk an “easy out of box crm, with strong enrichment features”, though “not useful in world of agents”. G2’s most tagged complaints are missing or limited features and integration issues, some small teams find the per-seat cost high, and support splits opinion. A gap older reviews often cite, a mobile app, closed in July 2026, and most G2 and Capterra reviews predate that.

folk fits founders and small teams whose deals run on relationships: investors, partners, clients and warm leads met on LinkedIn, by email or on WhatsApp.

Look elsewhere if you plan to cold email new lists at volume: folk’s guidance and terms point the other way. If you cold email next to folk, I’d send from separate domains in a dedicated tool and bring only people who reply into folk.

• Attio: a CRM modeled around your own data, free for up to 3 seats, with sequences on Pro at $79 a seat billed yearly. See the Attio profile.
• Pipedrive: a deal-pipeline CRM from $14 a seat billed yearly ($24 monthly), no free plan. See the Pipedrive profile.
• HubSpot: a free CRM for up to 1,000 contacts; sequences start on Sales Hub Professional. See Reachkit vs HubSpot.
• Salesforge: a cold email and LinkedIn sender that imports folk groups natively, using a folk API key (Premium); Salesforge lists integrations on Growth ($96 a month, $80 billed yearly). See Reachkit vs Salesforge.
• lemlist: email and multichannel outreach, from $69 a month on the Email plan; folk connects to it on request. See the lemlist profile.
• Reachkit (our product): a $39/month cold email sender for what folk steers away from: it can register separate domains and create inboxes ($15/yr, $5/mo) that start warming automatically. No native folk sync; on Scale ($99) send repliers over via Zapier, n8n or webhooks.