Salesmsg pricing and review

Reachkit, which wrote this page, sells cold email software and has no texting or calling product. Every Salesmsg price below was checked on November 4, 2026 against salesmessage.com and the Salesmsg help center.

Salesmsg pricing starts at $21 a month on Basic billed yearly, and each plan is a pot of credits that texts and calls draw from. Figures are from salesmessage.com/pricing as of November 4, 2026. The PricingSaaS tracker dates this lineup to August 2026, so pages still listing six tiers from $25 to $249 show the old pricing.

Month to month, the pricing page shows Basic at $25. For Pro it showed us only the yearly price; the PricingSaaS tracker lists Pro at $329 billed monthly. Paying yearly gets “2 months FREE”.

How credits are spent. An SMS of up to 160 characters costs 1 credit, an MMS 2, a calling minute 1 and a forwarded call minute 2. Incoming texts count, failed messages still use a credit, and AI texting agents add 2 per message. Plan credits don’t roll over, and at zero, texts and calls stop. The help center’s auto-recharge example adds 1,000 credits for $40.

On top of the plan: extra seats at $10 a month, extra numbers at $5 a month, and US carrier fees passed through with no markup: about a quarter to half a cent per US SMS, plus 10DLC registration from $19.50 once and $1.50 to $10 a month per campaign (fee list).

What a typical setup costs: by my math, three reps sharing 30,000 credits a year (about 2,500 a month) on Basic pay $1,008, plus $200 for two more seats and $100 for two more numbers on yearly billing. That’s $1,308 a year, about $109 a month, before carrier fees.

Salesmsg gives a team business numbers to text and call from, inside the CRM. Reps use a web app, mobile apps, a Chrome extension, or HubSpot (with two-way sync) and Salesforce directly.

Texting is the core: a shared inbox, two-way SMS and MMS from local, toll-free or text-enabled landline numbers, broadcasts, drip sequences, keywords and click-to-text. Calling adds IVR menus, routing, recording and transcription, and the power dialer works through a list back to back. The help center caps a session at 100 contacts; the calling page says there’s no contact limit.

Numbers are US and Canada first; outbound calls reach only those two plus the UK and Australia. Texting US contacts from a local number needs carrier registration (A2P 10DLC) before anything sends.

The Texting Agent answers inbound texts, qualifies and books meetings through Calendly or HubSpot Meetings; an inbound Calling Agent is in beta. There’s a REST API and an MCP server, which lets Claude or ChatGPT update your Salesmsg contacts, send a text or draft a broadcast from a plain request.

Strengths

• Prices you can check. Plans and credit tiers are on the pricing page; carrier fees are itemized in the help center.
• Close to HubSpot. G2’s review summary singles out the HubSpot integration, and Salesmsg reports a 4.5 rating from 225+ ratings on HubSpot’s marketplace.
• Easy to learn. Reviewers on G2 and Trustpilot praise ease of use, and Capterra scores it 4.6 for it.

Drawbacks

• Credits drain both ways. Replies you receive and failed sends cost credits (help center), so a busy inbox spends faster than outbound volume suggests.
• A jump between plans. Past 90,000 credits a year on Basic, the next step is Pro at $3,324 a year.
• The trial converts. It needs a card, and the account moves to a paid plan after 14 days.
• Refund terms disagree. The pricing page offers a 30-day money-back guarantee, less credits used; the billing policy calls fees nonrefundable, so get the guarantee in writing. Cancelling takes a support ticket or live chat, not an email.

Salesmsg holds 4.7 out of 5 on G2 from 400+ reviews and 4.6 on Capterra from 75. Both blocked our reader, so these figures come from search listings and Salesmsg’s August 2026 press release.

Praise centers on ease of use and HubSpot, and support is mostly called quick and helpful. G2’s summary lists missing features, sending problems and slow performance as common cons; Capterra reviews add the mobile app.

Trustpilot shows 3.8 from just 13 reviews on November 4, 2026, 69% of them five-star. One three-star reviewer says calls to mobile numbers often don’t log to the contact, and one one-star reviewer complains of surcharges without warning.

Salesmsg fits a sales or support team that lives in HubSpot or Salesforce and texts and calls contacts in the US and Canada.

Look elsewhere if most contacts are outside North America, if you need parallel dialing (the help center describes a back-to-back dialer only), or if you want email in the same tool. Its acceptable use policy requires TCPA compliance and honoring STOP replies, so read it before planning outbound texts. If you sign up, I’d count inbound replies in your credit estimate from day one.

• Aloware: texting, calling and a power dialer from the CRM at $30 to $100 a user a month with 5 or 10 seat minimums, including unlimited one-to-one US and Canada texts and calls. See the Aloware profile.
• JustCall: business numbers in 70+ countries for calls, SMS and WhatsApp, from $29 a user billed yearly with a two-user minimum. See the JustCall profile.
• Quo (formerly OpenPhone): shared numbers with team texting from $15 a user billed yearly, though its fair-use rules ban cold calling and messaging. See the Quo profile.
• GoHighLevel: an agency CRM with SMS, calling and funnels, from $97 a month plus usage fees. See the GoHighLevel profile.
• Reachkit (our product): puts cold email beside the texts and calls you run from Salesmsg. Its plans come with verified leads, sending domains it registers, and Google or Microsoft mailboxes it sets up and warms for about three weeks; replies marked positive go to HubSpot, one of the two CRMs Salesmsg runs inside, but not to Salesforce. It doesn’t text or call and has no Salesmsg integration. See Reachkit pricing.