Air AI pricing and review

I run Reachkit, a cold email platform rather than a phone agent. Air AI never published a price list, so every Air AI figure here comes from the FTC’s complaint and press releases, the court docket, review sites and other third parties, checked October 16, 2026.

Air AI pricing was never on a public page, and today there’s nothing to buy. The figures below are what the FTC’s complaint of August 25, 2025 says buyers were charged: allegations from a case that settled, not a price list.

Per-minute rates. Third-party sites reported about $0.11 a minute outbound and $0.32 inbound, plus your own Twilio account. I couldn’t find either rate on any Air AI page, and the sites disagree on what inbound included.

Financing and refunds. Per the complaint, Air AI arranged loans for buyers at up to 24.99% interest. Contracts promised refunds or a license buy-back under set conditions, which the FTC alleged were rarely honored.

What a typical setup cost. There was no standard plan: a five-figure card or a license from $9,800, then minutes at unlisted rates, then your phone bill.

Air AI marketed an AI agent that could hold “10-40 minute long phone conversations that sound like a REAL human” and act “across 5,000 plus applications”, in its own words as quoted by the FTC. The conversational AI was sometimes called Odin, and the bundle added Max, a lead and dialing tool, and Midas, for checkout and financing.

It was sold mainly as a business opportunity rather than as standalone software, through ads, sales calls and online funnels: buy a card or a license, use or resell the AI, and earn the money back. The FTC alleged buyers were told they “would earn back tens of thousands of dollars in a matter of days or months”.

How the case ended. The FTC sued Air Ai Technologies, five related companies and owners Caleb Maddix, Ryan O’Donnell and Thomas Lancer in August 2025. They settled under an order that bans them from marketing business opportunities and from earnings claims they can’t back up, signed by the court on March 30, 2026, per the docket. An $18 million judgment is largely suspended for inability to pay; they pay $50,000 toward consumer relief.

Not the same Air. The air.ai domain now belongs to Air, the defense software company formerly called Govini, and Air at air.inc is an unrelated creative asset tool.

Strengths

• It put AI calling on the map. The July 2023 launch demo spread widely, and the launch post said 50,000+ businesses had joined the beta waitlist (Air AI’s own figure).
• A resale angle. Licenses let buyers sell AI calling to their own clients for a revenue share, though the FTC alleged the earnings promises around it were deceptive.

Drawbacks

• Software that didn’t work as sold, per the FTC. The complaint calls it “glitchy software that does not perform as advertised” and says it often couldn’t place outbound calls, and that some card holders never got the conversational AI at all.
• Refunds. The FTC alleged the company would “rarely honor their guarantee” before “cutting off communication altogether”.
• Cash trouble. The complaint quotes an August 2024 email from O’Donnell: “We are completely out of cash at this moment.” License sales went on after it, per the FTC.

Air AI holds 1.2 out of 5 on Trustpilot from 83 reviews as of October 16, 2026, 98% of them one-star, and none newer than July 5, 2025. The BBB rates it F, with 22 complaints in three years. G2 shows no reviews, per search results, and Capterra’s “Air” listing is a different company.

The themes repeat: refunds that didn’t arrive, support that went silent, and bugs. One Trustpilot reviewer wrote in July 2025: “There’s no support at all and it’s full of bugs.”

Air AI was pitched to companies wanting AI to take their sales and support calls, and to people buying a license to resell AI calling. Neither can buy it now.

If you still want an AI phone agent, pick one with per-minute prices on a public page. If what you wanted was booked meetings, I’d start with email and save calls for people who replied. And when software comes bundled with coaching and a promise to earn your money back, I’d treat the income claim as the real product.

• Retell AI: voice agents from $0.07 a minute with no platform fee. See the Retell AI profile or Vapi vs Retell AI.
• Vapi: a developer platform at $0.05 a minute for hosting, with speech, model and voice providers paid on top. See the Vapi profile.
• Bland: phone agents at $0.14 a minute on its no-fee Start plan, or $299 a month plus $0.12 a minute on Build. See the Bland profile.
• Close: a sales CRM with built-in calling and Chloe, an AI agent that calls and qualifies leads, from $19 a user monthly. See the Close profile.
• Artisan: Ava, an AI SDR for email outreach, from $280 a month; Artisan says Ava can’t legally make calls. See Reachkit vs Artisan.
• Reachkit (our product): if you wanted Air AI to fill your calendar, Reachkit runs the outbound by email instead, at a listed price. The $39 Growth plan drafts the sequence from one sentence, finds verified leads with 1,000 credits a month, sends from warmed inboxes and labels replies like Meeting Requested. It doesn’t place calls or reply for you.