Outreach vs Salesloft

Reachkit makes a competing cold email tool, which overlaps with the prospecting side of both. Every Outreach and Salesloft price on this page was checked in October 2026 on the vendors’ own sites and contracts; figures from anyone else name their source.

My verdict: these two are closer to each other than to anything else, so choose on fit with your team. Both give SDRs and AEs a daily list of emails, calls and tasks, sit on top of a CRM, send from each rep’s own mailbox, and sell through a sales call and a prepaid contract. Salesloft is rated easier by G2 users and sells Clari’s forecasting next to its cadences. Outreach is the more open book on AI costs and includes forecasting in its Pro package.

Pick Outreach if:

• You want to model AI spend before you sign: Outreach publishes the credits each action uses and a $1.40 overage rate.
• You want forecasting inside the top package (Amplify Pro) rather than bought as an add-on.
• Your AI assistants should work in it without an extra agent package: Outreach lists its MCP server in every Amplify package, and it can sequence prospects and update records.

Pick Salesloft if:

• Rep adoption worries you: on G2, users score it 8.8 for ease of use and 8.6 for setup, against Outreach’s 8.3 and 7.7.
• You want Clari’s forecasting and deal inspection from the same vendor as your cadences.
• You run HubSpot and want the sync documented by your sales engagement vendor; Outreach’s HubSpot connector is maintained by HubSpot.

As of October 2026. Cells come from Outreach’s and Salesloft’s own pages, except where a cell names Vendr.

Outreach and Salesloft both start with a sales conversation rather than a signup, and both expect an admin to own the rollout.

Neither publishes a seat price. Outreach’s pricing page lists four Amplify packages, each marked “Request pricing”, and Salesloft’s old pricing address sends you to a demo request form titled “Talk to Sales” (both checked October 2026). Third parties report seat minimums for both, anywhere from 5 to 25 seats, and neither vendor confirms a number.

Outreach connects one CRM at a time and lists onboarding from self-serve to full implementation, with its Plus support tier included with Amplify Core. Salesloft’s Elite package adds a sandbox for testing changes and multi-team admin. Purchase tracker Vendr puts implementation at $5,000 to $25,000 or more for each.

On G2’s comparison page, users rate Salesloft easier to set up, 8.6 against 7.7, and easier to administer, 8.5 against 7.8 (October 2026).

Outreach and Salesloft are both built for reps emailing from their own work mailbox, usually on the company’s main domain, not for cold email spread across many inboxes.

Outreach connects Google through the Gmail API and Microsoft 365 through OAuth, plus Exchange, Outlook.com and SMTP/IMAP. “Each Outreach user has a limit of 2 total mailboxes, unless expressly permitted by Outreach in your contract,” and every mailbox has an absolute cap of 5,000 emails a week. Admins set sending limits per mailbox, per prospect and per recipient domain, and mail held by a domain limit waits for the next available time.

Salesloft connects each rep’s Google Workspace or Microsoft 365 mailbox. I found no inbox setup, domain buying or built-in warmup in either vendor’s docs. Outreach’s deliverability playbook describes warming a new domain by hand over about 30 days, and both marketplaces list deliverability partners such as Allegrow.

That design suits a rep following up with accounts who expect to hear from them. For first-touch cold email, I’d put the volume on separate domains with their own inboxes, so spam complaints from strangers stay away from the domain your customers and invoices come from. Neither tool sets those up for you.

Outreach and Salesloft both hand each rep a prioritized list of emails, calls and tasks; they differ on calling terms and on how users rate the experience.

In Outreach, a sequence strings together emails, calls and tasks for each prospect. Reps work through the day’s task list, dial from inside the app, and Kaia records and transcribes their meetings. Calling minutes come from Outreach Voice: the standard plan includes 1,000 minutes per user a month, and the premium plan covers unlimited calling within “reasonable usage”.

In Salesloft, Cadences mix email, phone, LinkedIn and other tasks, and Rhythm, its signal-driven queue, ranks what each rep should do next. Conversation Intelligence records calls, and Deals tracks opportunities for Salesforce users. The dialer is an add-on. Under Salesloft’s product terms, a team on an “unlimited” plan that averages more than 3,000 minutes per dialer user in a month, in 2 months of any rolling 12, may be charged for the excess.

On G2’s comparison page, users give Salesloft 8.8 for ease of use against Outreach’s 8.3. G2’s summary credits Outreach with strong automation and analytics, and says some users find it less user-friendly than Salesloft.

Outreach meters its AI with published credit prices, while Salesloft sells its account and coaching agents as add-ons on quoted terms.

Outreach’s April 2026 release brought Omni, an agent you can question from Slack, the mobile app or Outreach itself, plus Agent Studio, a canvas where teams build custom agents and schedule them. Each package carries an AI credit allowance, from 10,000 on Essentials to 100,000 on Pro, and Outreach’s rate card prices each action: an Omni answer or a Research Agent run is 1 credit, a meeting brief 2, and an MCP tool call a tenth of one. Credits past your order are billed at $1.40 each, monthly and after the fact, with no hard stop (pay-as-you-go terms). Outreach doesn’t say whether the allowance is monthly or yearly.

Salesloft’s agents include Ask Salesloft, which comes in both current packages, and Account Research and Person Research agents. Its help center lists the Account Agent and Coaching Agent as add-ons, with no public price.

Both run an MCP server, the protocol AI assistants such as Claude use to work inside other software. Through Outreach’s, Claude, ChatGPT, Microsoft Copilot, Agentforce and Codex can enroll prospects in sequences, edit records and run automations. Salesloft’s launched in April 2026 for Claude, ChatGPT, Copilot, Gemini and Agentforce, and it only works with a purchased Agent package. In July 2026 Salesloft said it was listed in Claude’s connector directory and promised write-back by late summer; I couldn’t confirm the write-back shipped.

The clearest structural difference between Outreach and Salesloft in 2026 is forecasting: Outreach builds it into its top package, while Salesloft sells Clari Forecast, which came with its merger with Clari.

Outreach’s Amplify Pro adds AI forecast projections, a scenario planner, forecast rollups, territory management and multi-currency to everything in Plus. Salesloft and Clari announced their merger in August 2025 and closed it in late 2025. Since September 2026 the combined company has used one brand, Salesloft, while Clari Forecast keeps its name, and Salesloft’s help center lists Forecasting as an add-on.

Both companies changed in other ways too. Outreach rebranded its site as outreach.ai in its spring 2026 release and now sells Amplify packages with AI credits. Salesloft is retiring Drift, its chat product, by January 31, 2027, and names 1mind as the successor. In August 2025, attackers used stolen Drift OAuth tokens to export data from customers’ Salesforce instances, according to Google’s threat intelligence team. When Mandiant finished investigating, Salesloft reported that Mandiant had verified the segmentation between the Drift and Salesloft environments, finding only limited reconnaissance in Salesloft’s own.

Neither Outreach nor Salesloft publishes a seat price, so the per-seat figures below are third-party estimates: Woodpecker and MarketBetter for Outreach, Landbase for Salesloft, all of them competitors. My two standard setups look like this per month, as of October 2026.

Assumptions: about 4,000 and 25,000 emails a month; Outreach and Salesloft before AI credits, add-ons and implementation; inboxes you bring cost the same in every column; Reachkit on monthly billing (Growth, then Scale) with done-for-you inboxes at $5 a month and domains at $15 a year.

Three caveats. Outreach allows 2 mailboxes per user unless your contract says otherwise, so 10 or 60 inboxes need that written in. If a reported seat minimum applies, the one-user rows don’t exist, and the smallest contracts Vendr records, $8,660 a year for Outreach and $5,152 for Salesloft, sit well above one seat. On Reachkit’s side, the founder’s 1,500 new prospects a month fill Growth’s 5,000-contact store in about four months, and the team’s 10,000 a month fill Scale’s 25,000 in about two and a half, so you delete finished leads or move up a tier.

Salesloft rates a little higher than Outreach with G2 users, and both score poorly on Trustpilot, where neither has more than 41 reviews.

Outreach (October 2026): more than 3,500 G2 reviewers give it 4.3, and 311 on Capterra give it 4.4. What they like: sequencing, automation and the Salesforce connection. What they don’t: price is the complaint G2’s pricing page says reviewers raise most often, bugs appear as well, and the review summary on TrustRadius says reviewers find the interface complex or outdated and Salesforce syncing unreliable at times. Outreach’s 2.4 from 41 reviews on Trustpilot is muddied: some reviews describe unrelated companies, and a wave from 2022 protests how Outreach treated its staff. In the reviews that are about the software, poor support comes up more than anything else.

Salesloft (October 2026): more than 4,000 G2 reviewers give it 4.5, and 1,214 ratings on Gartner Peer Insights average 4.6. G2 reviewers mention ease of use more than any other positive, with automation also common. On the negative side, call problems rank near the top of G2’s themes, and Salesloft’s Chrome extension, Salesloft Connect, holds 1.2 stars from 102 ratings on the Chrome Web Store, where reviewers since August 2026 describe reinstalling it several times a week because it freezes or glitches. On Trustpilot, the unclaimed profile holds 2.2 from 19 unprompted reviews, 7 of them about auto-renewal or the cancellation notice period.

On G2’s head-to-head, Salesloft also leads on quality of support, 8.6 to 8.3. I’d read the large review sites and Trustpilot as measuring different things, not average them.

This is our product. If you’re comparing Outreach and Salesloft mainly to send cold email to people who don’t know you yet, Reachkit sets up the sending side that neither of them provides.

Reachkit registers separate domains ($15 a year each) and creates Google Workspace or Microsoft 365 inboxes ($5 a month each), so first-touch volume stays off your main domain. AI-written warmup runs on every inbox. A new inbox sends 3 campaign emails on its first day and adds 3 a day until it reaches its default of 20, and High Bounce Protection pauses a campaign once bounces hit 5%. Connecting inboxes you already have adds no per-inbox charge. You describe a campaign in one sentence, the AI drafts the sequence and sizes a matching audience from the Lead Finder’s 500M+ profiles, and you pay 1 credit for each lead whose email is verified. Replies from every inbox land in one Unibox. The Growth plan is $39 a month for the whole workspace, teammates included, with no annual commitment, and the trial runs 30 days with no card (checked October 2026).

Reachkit has no dialer, call recording, LinkedIn steps, forecasting or Salesforce sync. If your reps live in calls and pipeline reviews, keep Outreach or Salesloft for that work. More detail: the Outreach profile, the Salesloft profile and Reachkit vs HubSpot.

Moving between Outreach and Salesloft is mostly a contract and rebuild job, because your CRM holds the records either way.

• The CRM stays. Both run on top of Salesforce, Dynamics 365 or HubSpot, so accounts, contacts and logged activity stay where they are.
• Mailboxes reconnect. Reps send from their own Google or Microsoft mailboxes, so the same mailboxes, with their sending history, connect to the new tool.
• Sequences get rebuilt. Plan to recreate steps, templates and task rules in the new tool and test them before you turn the old one off.
• Export before the end. Salesloft’s MSA keeps customer data available for export for 90 days after the term ends.
• Timing. Fees on both are non-cancelable. Outreach’s standard terms renew for 12 months unless you give notice 30 days before the end, though your order form can change that. Salesloft leaves the notice period to each order form; three Trustpilot reviewers cite 60 days.

I’d choose between these two on people more than features. If rep adoption and a lighter rollout matter most, Salesloft’s higher G2 scores for ease of use, setup and support point its way, and Clari’s forecasting now sits in the same company. If you want to price AI before you sign and get forecasting in the top package, Outreach is the more transparent buy. Either way, get the renewal notice period and every add-on in writing before you commit. And if the real job is cold email to new prospects, try Reachkit for 30 days next to your current setup.

Related: Outreach pricing and review, Salesloft pricing and review, Apollo vs ZoomInfo and Reachkit vs HubSpot.