Logging in with Google, a sign-in link or a password

There are three ways into Reachkit: your Google account, a link we email you, or a password. Use whichever suits you. Under Settings > Account > Sign-in methods you can connect or disconnect Google, and set a password if you don’t have one.

Log in with Google

1. On the login or signup page, click Continue with Google
2. Pick your Google account

That’s it. If your Reachkit email is a Gmail or Google Workspace address, Google connects to your account the first time you use it. New to Reachkit? Continue with Google on the signup page creates your account.

On the login, signup and free resource pages, Google may also offer to sign you in with one tap, in a small prompt at the corner of the page. If you last logged in with Google on this browser, the homepage offers it too.

The login page marks the way you logged in last on this browser with Last used.

Your Google profile photo becomes your avatar in Reachkit, next to your name in the sidebar, on the team list and wherever teammates see you. It updates when you sign in with Google, and it’s removed when you disconnect Google or connect a different Google account.

Your Google account has a different email than your Reachkit account

This is common when we set up an account for your work email but you’d rather use another Google account.

1. Log in another way first: with your password, or click Email me a sign-in link on the login page
2. Go to Settings > Account > Sign-in methods and click Connect Google
3. Pick the Google account you want to use

From then on, Continue with Google signs you in with that account. Your Reachkit account has one Google account at a time: connecting another one replaces it. If we emailed you a link to set your password, the page it opens also has Skip the password, continue with Google, which connects whichever Google account you pick in one step.

Whenever a Google account with a different email is connected, we email your Reachkit address so you’d know if it wasn’t you.

No password? Get a sign-in link

Accounts we set up for you, and accounts created with Google, a free resource or the campaign builder, start without a password.

1. On the login page, click Email me a sign-in link
2. Enter your email and click Email me a link
3. Open the email and click the link

The link signs you straight in and works for 7 days. If your account has a password, the same page sends you a link to reset it instead.

Setting or changing a password

• No password yet: go to Settings > Account > Sign-in methods and click Email me a link to set a password. We send the link to your account’s own address. Once you choose a password, you’re logged in.
• You have a password: change it under Change Password on the same page.

Changing your account’s email needs your password, so set one first if you don’t have one yet.

Disconnecting Google

Go to Settings > Account > Sign-in methods and click Disconnect on your Google account. You can still log in with a sign-in link, or with your password if you have one.

The page shows when you connected Google and when you last logged in with it.

Frequently asked questions

I clicked Continue with Google and it says there’s no account for this address. Your Reachkit account is probably under another email. Log in with that email (password or sign-in link), then connect Google in Settings. If you meant to start a new account with your Google address, click Create an account with your address on that page.

It says there’s already a Reachkit account for my address and to connect Google in Settings. Your Google account uses an email that Google doesn’t host, for example a company address on a personal Google account. Google can’t prove that mailbox is yours, so we don’t open the account from it. Log in once with your password or a sign-in link, then connect Google under Settings > Account > Sign-in methods.

Do I still need to verify my email? Not when you sign up with a Gmail or Google Workspace account: Google has already confirmed the address. With any other address, you enter the 6-digit code once. See Verifying your email.

I reset my password and Continue with Google stopped working. Resetting a forgotten password signs you out everywhere and disconnects Google, so nobody who got into your account keeps a way in. With a Gmail or Google Workspace address, click Continue with Google and it reconnects. With another Google account, connect it again under Settings > Account > Sign-in methods.

My work Google account won’t let me sign in. Some Google Workspace admins limit which apps employees can sign in to. Ask your admin to allow Reachkit, or use Email me a sign-in link instead.

How do I change my photo? Your photo comes from your Google account. Change it in your Google account, then log in to Reachkit with Google and the new photo replaces the old one.

I don’t see a photo, just my initials. Reachkit shows the photo of a connected Google account. Without one, your initials show instead. Connect Google under Settings > Account > Sign-in methods and your photo appears the next time a page loads.

What does Reachkit get from Google? Your name, your email address, your profile photo and an ID for your Google account, used only to create your account, sign you in and show your photo as your avatar. Signing in with Google doesn’t give us your emails, files or contacts. Connecting a Gmail inbox for sending is separate, see Connecting Gmail to Reachkit.