Lindy pricing and review

Reachkit makes a competing cold email tool. Every price here was checked on October 15, 2026 against Lindy’s pricing page and docs.

Lindy pricing starts at $29.99 or $49.99 per user a month, depending on which version of lindy.ai/pricing you see. On October 15, 2026 the page served both: 3,000 credits for $29.99 and 5,000 credits for $49.99. Billing is monthly only.

Lindy’s docs name the plans Plus, Pro and Max; the public page shows them as credit tiers on one Team card. Third-party guides match Plus to $29.99, Pro to $99.99 and Max to $199.99. Lindy describes a credit as about a cent. Top-ups cost $10 per 1,000 and don’t expire, while monthly credits don’t roll over. When credits run out, tasks pause rather than adding a bill, though Lindy’s terms allow optional overages “where available”.

The seat rule matters most. Lindy bills every active user, and its billing docs say anyone who @mentions it in Slack takes a seat. A team of five on the entry tier pays $149.95 or $249.95 a month. One heavy user is better off on the $99.99 tier once they need more than about 10,000 credits a month.

The Team card lists computer use and live onboarding, but the docs keep both for Pro and up, as the page’s feature list does for computer use. Enterprise is priced on request and adds SSO, audit logs and a signed HIPAA agreement.

Lindy is an AI assistant you add to Slack. The team shares one Lindy in channels, and each person gets a private Lindy in direct messages that reads only their own email, calendar and meetings. It writes a daily brief, preps and records meetings and flags urgent email. It’s also reachable by iMessage, SMS, email and a Chrome extension.

The shared Lindy answers from approved team sources, builds reports, updates the CRM and runs scheduled routines.

For sales, Lindy’s SDR role page shows it scoring and routing inbound HubSpot leads, building enriched lookalike lists and writing openers from each prospect’s website. That example then uploads the leads to Smartlead. Lindy sits upstream of the sender: the page describes no inboxes, warmup or sending limits, and its lookalike list doesn’t say where the contacts come from.

Strengths

• Low effort to start. No code, and the $50 trial needs no card. Ease of use is the most tagged plus in G2 reviews (via third-party summaries).
• Works where the team already talks. Slack channels and DMs, email, meetings, texts and the browser.
• Guardrails. Named approvers before external actions, per-person credit caps, and a pause instead of an overage bill (usage docs).
• Security paperwork. Lindy states SOC 2 Type II, GDPR, HIPAA and PIPEDA compliance, with SSO and SCIM on Enterprise.
• Wide reach. Over 1,000 integrations by Lindy’s own counts, plus any hosted MCP server, the standard way AI tools connect to apps.

Drawbacks

• Hard to predict costs. Lindy prices tasks as ranges (2 to 2,500 credits), and long threads cost more because each message re-reads the thread above it.
• Seats grow on their own. One Slack @mention makes a teammate a billed seat.
• Slack first. The team experience depends on Slack; Microsoft Teams is listed as coming soon.
• No public API documented in Lindy’s docs, and no refunds under its terms.
• Frequent change. Lindy went from a no-code agent builder to an iMessage assistant to a Slack teammate in about 18 months, repricing each time (per third-party reviews).

Ratings split sharply by platform. G2 shows 4.9 from 171 reviews, according to a third-party check in September 2026 (G2 blocked our own check). Capterra reportedly has only 2 reviews, averaging 3.5.

Trustpilot shows 1.7 from about 40 reviews as of October 2026, mostly one-star, though the newest is about a coffee shop rather than Lindy. The recurring themes there are credits used up fast (“I managed to kill my months credits (3000) in one day!”, August 2026), trial-to-paid charges and trouble cancelling. Lindy replies to some, pointing to the cancel option in settings and to support.

Lindy fits a team that already lives in Slack and wants one assistant for meetings, inbox triage, CRM updates and research, with a person approving anything that leaves the company.

Look elsewhere if you want a tool that sends cold email itself, or if many people would touch it lightly, since each one becomes a seat. From the cold email side, I’d use an assistant like this for list research and lead scoring and leave inboxes and volume to a dedicated sender. That’s where I think AI earns its place in outbound.

• Artisan: Ava, an AI SDR that runs outbound campaigns and handles replies itself, with self-serve plans from $280 a month ($250 billed yearly). See Reachkit vs Artisan.
• Clay: table-based enrichment with AI research per row, free to start and $185 a month for Launch. See the Clay profile.
• Apollo: a contact database with sequences built in, free to start and $65 per seat monthly. See the Apollo profile.
• Smartlead: the sender Lindy’s own SDR example hands leads to, from $39 a month with no per-mailbox fee. See the Smartlead profile.
• Reachkit (our product): the sender this assistant hands leads to: your own inboxes connect free, or we set up new ones that start warmup automatically, with per-inbox daily limits and no seat fees. It doesn’t prep meetings or triage your inbox.