Connecting Other Email Providers (IMAP/SMTP)

This guide covers connecting email accounts from providers other than Google or Microsoft.

Required Information

You’ll need:

1. Email address and password
2. IMAP username and password
3. SMTP username and password
4. IMAP server address and port
5. SMTP server address and port

Tip: The IMAP and SMTP username and password are often similar to the email address and password

Common Provider Settings

Use SMTP port 587 where your provider offers it.

Yahoo Mail

• IMAP: imap.mail.yahoo.com:993
• SMTP: smtp.mail.yahoo.com:587

Zoho Mail

• IMAP: imap.zoho.com:993
• SMTP: smtp.zoho.com:587

GoDaddy Email

• IMAP: imap.secureserver.net:993
• SMTP: smtpout.secureserver.net:587

Connection Methods

Single Inbox Setup

1. In Reachkit, select Other Provider as your provider
2. Choose Single Account Setup
3. Enter your first name, last name, email address, and email password, then click Continue
4. Enter your IMAP settings and click Continue (Reachkit tests the connection)
5. Enter your SMTP settings and click Continue (Reachkit tests this connection too)

Bulk Inbox Setup

1. In Reachkit, select Other Provider as your provider
2. Choose Bulk Import
3. Download the CSV template
4. Fill in all required details for each inbox
5. Upload your completed CSV file
6. Review and confirm your inboxes

Finding Your Settings

• Check your provider’s help documentation
• Search “[Provider Name] IMAP SMTP settings” online
• Look in your current email client settings

Troubleshooting

• Double-check server addresses and ports
• For accounts with 2FA, use an app-specific password
• Ensure your account allows IMAP/SMTP access